My Account, Ordering, and Payment

Account Questions

• How do I change my email address on my account?
• How can I delete or close my Pick Your Plum account?

Problems at Checkout

• How can I apply a coupon before placing my order?
• My credit card was declined. What should I do?
• I forgot to use my coupon / promo code. What should I do to receive my discount?

Order Status Questions

• Can I see my order history online?
• How do I cancel my order?
• Can I change my shipping address?

Payment Questions

• I see a Retail Delivery Fee on my order that is shipping to Colorado. What is this?
• What forms of payment does Pick Your Plum accept?
• I have questions about my Klarna 4-Installment Payment. How can I contact them?
• I have a charge to RetailCloud on my credit card statement. Who is that?
• Does Pick Your Plum collect sales tax?
• How do I register for a tax exemption?

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